Beko WMB61431W 6Kg 1400 Spin Washing Machine in White

  • In Stock
  • FREE Rapid Delivery available
  • Colour: White
  • Width (mm): 600 mm
  • Height (mm): 850 mm
  • Depth (mm): 450 mm
Normal Price £289.99 £199.99 You Save £90.00

FREE Rapid Delivery

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Services

Connection of your new Washing Machine more info £19.99
Optional 3 Year Washing Machine Warranty more info £54.99
Optional 5 Year Washing Machine Warranty more info £89.99

Recycling

Removal of your old disconnected appliance more info £9.99

Product Information for the BEK-WSH-WMB61431W-W

Designed for modern living, Beko washing machines combine outstanding performance with style. With a wide choice of capacities from small to large, a range of time-saving and innovative programmes combined with clever features, there is a Beko washing machine built to suit your kitchen or utility room. Features of this appliance include:

  • Large porthole door with wide opening for easy loading and unloading
  • LED display showing time remaining
  • Time Delay (wash when convenient for you)
  • 11 main programmes including: Dark Care, Fast Wash, Baby & Toddler, Mixed Fabrics
  • Slim depth for easy installation and a flush finish in the kitchen
  • LED progress indicator lights
  • Automatic half load - water level is reduced when half or smaller loads are washed
  • Variable spin speed and temperature
  • Extra function buttons: Pre wash / Rinse Hold / Extra Rinse

Key Features

  • Product Code BEK-WSH-WMB61431W-W
Delivery Rapid Delivery
Depth (mm) 450 mm
Height (mm) 850 mm
Width (mm) 600 mm
Colour White
Guarantee 1 Year

99% of customers liked this product (267 reviews)

Posted1RatingCustomer CommentVendor Comment
 
3h
Good
cannot fault ordering and delivery
18 Jun
Excellent
Service rating : The website was easy to use and the information was clear. Prices are very competitive, would recommend
Product : So far the machine is excellent, quiet, can't fault it
18 Jun
Excellent
Service rating : exellent service would recomend to people
Product : very good washing machine
15 Jun
Excellent
excelant service ,and in time as you said.
15 Jun
Good
Excellent service & communication. Would recommend and use again.
15 Jun
Excellent
Service rating : The free one hour delivery service is fantastic no other company offers that. Delivery men helpful and polite would buy from the co-operative again.
Product : Been used a lot and have had no issues.
15 Jun
Excellent
Service rating : No problems at all. Washing machine arrived bang on arranged time and delivery men pleasent and helpful. Will order from co op electrical again.
Product : Value for money machine. Does a good wash and spin. Why pay a fortune more for some other machine when the Beko is just as good.
13 Jun
Excellent
commitment,good prices and excellent delivery procedures.
10 Jun
Excellent
Ordering on line with the Co-Op was fine, they even give you a 1 hour delivery slot. My slot was between 1630-1730 but the delivery men turned up at 1130, a bit of a let down.
8 Jun
Good
All went smoothly with no fuss, Excellent
8 Jun
Good
Service rating : No problems, overall very good.
Product : Does the job!
7 Jun
Good
Service rating : Delivered at time they said it would be, two very polite delivery men and they disposed of all wrapping from washing machine - couldn't ask for better service!
Product : Easy to use, quieter than my other machine. first time i have used a Beko product.
7 Jun
Excellent
Service rating : great delivery - just as texted
brilliant prices and choice!
Product : just as described - replacing like for like and impressed so far
7 Jun
Excellent
Service rating : good service
Product : Changed the machine without question
6 Jun
Good
Service rating : Delivery excellent on time Washing machine lifted into place.
Product : First time use of Beko Washing good so far
6 Jun
Excellent
Service rating : I bought the washing machine online on the Wednesday evening; it was delivered early Saturday afternoon as arranged. Wonderful!
Product : So far, so good.....
5 Jun
Excellent
Good price and friendly staff
5 Jun
Excellent
Superb next day free delivery
5 Jun
Excellent
Excellent pricing and delivered on time; a perfect service.
4 Jun
Excellent
Service rating : Excellent service, other suppliers could learn a lot from Co-op's service, has to be somenthing other should and will follow
Product : After a month, great product, Went for this as several friends have BEKO products and recommended them for price and performance, they are not wrong.
4 Jun
Excellent
Service rating : Excellent service, on time delivery, delivery guys very helpful and pleasant
Product : Although it is a reasonably priced washing machine and it holds a smaller amount of clothes than my previous machine, because of the quicker washtimes and the great spin speed, my washing & drying doesn't seem to be taking half as long as previously. I am especially pleased with the versatility of the settings.
4 Jun
Poor
Service rating : Customer Service Representative was very understanding and arranged a no quibble replacement within minutes. I will definitely check the Co-op website first when looking for electrical appliances and also recommend the site to friends. Very satisfied.
Product : Unfortunately this washer was disappointingly faulty which always leaves question marks about the Beko brand reliability.
Thank you for your comments on Feefo.

I am pleased you felt the customer service provided was so good; albeit sorry that the first product supplied was faulty. I can see an exchange was raised swiftly following this.

Your feedback about the washing machine will most certainly be passed onto the manufacturer.

If we can be of further assistance, please do not hesitate to contact us again.

Best regards,

Lauren Cumberpatch
Customer Services
3 Jun
Excellent
Service rating : They did all they said they would, the service was very good.
Product : Very pleased with it so far ,but only had it a few weeks .
3 Jun
Excellent
Service rating : Confident reply to my enquiry and prompt delivery
Product : Better than expected - sounds well-engineered
1 Jun
Excellent
very good will use again
1 Jun
Excellent
very good service - communications excellent - would definitely recommend
30 May
Excellent
Service rating : Well delivered and unpacked.
Product : Quiet machine with all required cycles.
28 May
Excellent
Service rating : Arrived on time, delivery men fantastically helpful
Product : Time saver programme is great stops me from being tempted to overfill
27 May
Good
good website, quick delivery
25 May
Excellent
Service rating : I found what I wanted online but rang to order. The man on the phone was so helpful and went through my order with me so I was certain the items were right for me. Well done Co-op Electrical!! Delivery went smoothly and again the men unpacked everything for us. Thanyou.
Product : It looks well built with lots of progammes, and fits neatly into my kitchan
24 May
Good
Service rating : Easy to order,speedy delivery
Product : Too early to say really, but easy to use and seems to do the job
22 May
Excellent
Service rating : kept well informed, delivery on time
Product : excellent product easy to use.
22 May
Excellent
Service rating : rapid service, excellent delivery when stated
Product : Working well, little lady very please with it.
22 May
Excellent
Very Good
22 May
Good
Service rating : Delivery was excellent and the price was very competitive.
Product : Early days but at the moment I and my wife are very impressed with its performance.
19 May
Excellent
Service rating : Excellent service, ordered a beko washing machine and it arrived the next day, free delivery and within the one hour delivery slot, I will definitely be buying from you again. Thank you very much.
Product : Excellent machine.
18 May
Good
Service rating : Service excellent, delivery men very polite and helpful.
Product : Still trying all the programmes out,
18 May
Excellent
Service rating : First rate service .
Product : Very happy with product .
17 May
Excellent
Service rating : Communication was excellent and as promised. thanks.
Product : So far so good. Simple programs not too many as the normal seems to be.
17 May
Excellent
Service rating : cheapest price...brilliant service and faultless delivery......THANK YOU CO-OP.
Product : Excellent so far.......have only used a couple of times but does exactly what it says on the box.
16 May
Excellent
Very friendly and helpful delivery men. Unpacked the washing machine and took away the cardboard box, checked that the item was in perfect condition and that I was happy with my goods.
16 May
Good
Arrived on time, completed disconnection, connection and removal of old appliance quickly.
16 May
Good
Service rating : they were so helpful when there was a problem with the washing machine; they arrived when they said they would!; they did what they said they would do!
Product : after a poor start with a problem with it at the start, it has been fine as washing machines go!
16 May
Good
Service rating : Very good on price, delivery and communications
Product : Ok on price and quality
15 May
Excellent
excellent website with clear info and easy to find charges for delivery.
15 May
Good
Service rating : delivery was early was kept informed of times very good
Product : its ok
15 May
Excellent
Service rating : I was extremely pleased with the website and range of products.
Product : Exactly what I was looking for in a washing machine - lots of different cycles, speed and eco friendly.
14 May
Good
Very pleased with the service.
13 May
Excellent
Service was excellent. Employees were extremely helpful and friendly.
13 May
Excellent
Service rating : ....
Product : .....
9 May
Good
Service rating : service very good time was spot on
Product : up to know machine very very good
9 May
Excellent
Service rating : Very easy to deal with, fast and effecient delivery service!
Product : Just as described and easy to use
8 May
Good
Easy ordering, delivery within hour specified. polite efficient delivery men.
8 May
Excellent
8 May
Excellent
Turned up when they said they would,nothing was too much trouble, pleasant cheerful workmen.
7 May
Excellent
Very good efficient service both ordering and delivery. Arrived day after ordering with exact timing given
7 May
Excellent
Service rating : Very easy to use and great information. No problems with the transaction at all.
Product : Very compact and efficient. Really pleased with this washing machine. The digital display giving time left is handy, and the time delay is great as can use during the economy 7 cheap electricity.
7 May
Excellent
very pleased with the service.
7 May
Excellent
brilliant,fast delivery,excellent communication
2 May
Excellent
Great item and price with fast delivery
2 May
Good
Service rating : good service, arrived in time slot, men very polite
Product : only used a couple of times, but seems fine
2 May
Excellent
Delivery on time - in fact before the time slot given.
1 May
Excellent
Service rating : Excellent service
Product : Bought for daughter so it needed to be easy to use and quiet. Ticks all the boxes
1 May
Good
Service rating : Prompt response to order and kept me informed of each stage while order being processed. Reasonable delivery costs and delivered two days after placed order at a time slot of one hour, very good! Tne delivery guys were so helpful.
Product : Efficient, flexible programmes, feels economical.
30 Apr
Good
fantastic service, free delivery just brillient
30 Apr
Excellent
Service rating : Easy ordering, delivery prompt and friendly
Product : Good quality and value for money
30 Apr
Excellent
Service rating : Telephoned and placed order, excellent service. Polite and very helpful
Product : Quiet and very efficient excellent product
30 Apr
Excellent
service and communication excellent . would definitely use again.
29 Apr
Good
Service rating : I was kept informed through out. It was brilliant that I was given the exact delivery time slot via text and email the evening before; it made the whole process so much more convenient. Print delivery. Very helpful, polite and courteous delivery people. Excellent service. Thank you.
Product : Pleased with my washing machine. Great value for money. The most competitively priced web shop.
29 Apr
Excellent
Service rating : I was informed the hour to expect the delivery and also had a call to say the delivery was going to be within the next 15 minutes. This helped me plan my day. I think this is brilliant service which you should make a lot of noise about. Nobody likes to expect a delivery 'anytime between 7am and 7pm'. Well done!
Product : so far so good
29 Apr
Excellent
Service rating : great
Product : exactly as ordered
29 Apr
Good
Service rating : Very impressed with the service plenty of choice and free delivery without having to wait for weeks. Could have had it the next day.
Product : So far it has worked very well, and has the features I wanted . When I've had it for a while I would be more likely to think about excellent - when it has been used a bit more.
29 Apr
Good
Brilliant time scale for delivery, prompt and on time!
29 Apr
Excellent
Service rating : Delivered exactly when they said they would
Product : Works excellently, quiet even on max spin and excellent variety and choice of programmes.
Very happy with it.
26 Apr
Excellent
Service rating : very good
Product : just the job thank you
23 Apr
Good
Service rating : Excellent ordered and delivered within 2 days
Product : Still getting to grips with it
21 Apr
Excellent
Service rating : Excellent yet again
Product : This was a replacement washer of another make which was very unsatisfactory. However co op came to the rescue again and provided my daughter with this machine which she is absolutely delighted with and also praises the delivery men for removing all the packaging and theirprompt delivery. Well done again co op.
20 Apr
Good
5 star service
19 Apr
Excellent
Service rating : Excellent service especially the one hour slot time. Arrived on time unpacked and disposed packaging also took old appliance in no time at all.
Product : Performs really well
19 Apr
Excellent
Service rating : Delivery men were punctual, friendly and helpful.
Product : Very cost effective for an efficient high capacity washing machine.
19 Apr
Excellent
The service I got was excellent the guys came in did there job and left.
19 Apr
Good
Delivery on time no problems
18 Apr
Excellent
Service rating : Great service from beginning to end
Product : So far very pleased, but really too early to tell
18 Apr
Good
Service rating : Good
Product : Good
18 Apr
Excellent
Service rating : Great service, arrived early next day, very helpful delivery staff.
Product : Very pleased with machine so far.
17 Apr
Excellent
Service rating : Brilliant service..delivery prompt and even got an accurate time of delivery! Brought in and unwrapped by delivery men! Will definitely shop here again!
Product : Fabulous..delighted with the different types of washes! Easy to use as well!
17 Apr
Excellent
bought this for our daughter so after talking to her i am replying on her behalf
17 Apr
Excellent
Service rating : Great price.great service.delivered as promised within allocated time slot.
Product : great price
15 Apr
Excellent
Service rating : Fantastic service. Was delivered within two days of purchase.
Product : Excellent machine. Woud recomend it to anyone
15 Apr
Excellent
Service rating : Very impressed with the speed of this order. Delivered machine at time and date promised. Fast and efficient delivery would recommend the co-operative electrical and would definitely use company again!
Product : Very impressed with this machine - clothes are washed well and the spin is good leaving the clothes nearly dry. Would recommend this machine for quality and price.
13 Apr
Good
Service rating : FIRST CLASS IN EVERY WAY, WELL DONE GOOD OLD RELIABLE CO-OP!
Product : BOUGHT FOR ELDERLY MOTHER, STILL GETTING USED TO NEW MACHINE
12 Apr
Excellent
yeah very pleased fast delivery great help
12 Apr
Excellent
Service rating : very good service on time
Product : washing machine very good
11 Apr
Excellent
Service rating : Excellent
Product : Excellent
11 Apr
Good
Service rating : Excellent service let down by failed top cash back link
Product : Excellent for price
11 Apr
Excellent
Great price, great delivery times, so fast. Delivered exactly when they said it would be, unpacked and the rubbish taken away. Excellent.
11 Apr
Excellent
Service rating : Always has great selection at competative price. Delivery alway quick and comes at the exact time they state and of course the dividend you receive is always welcome
Product : great machine for the price. Good quality wash at the lowest temperature.
10 Apr
Good
Service rating : Great easy service.
Product : Pleasantly surprised. Really good for the price,also quick wash is just what I was looking for.
10 Apr
Excellent
Service rating : Very quick and satisfactory response to an after sales query, Thank you.
Product : Bought this thinking it would be an average machine due to its low price. I am really pleased with the settings and the wash. The machine is also very quiet. Much better than my previous and more expensive Zanussi.
10 Apr
Good
Good
10 Apr
Excellent
Service rating : Communication brilliant, gave me a delivery slot which was adhered to. No problems and a hassle free order. Would recommend
Product : Great value for money
9 Apr
Good
Telephone staff very helpful a pleasure to do business with
9 Apr
Good
Deliverey late and damaged item , had to wait 2 days for another one also was promised call after 2 nd delivery to see if we if a good wil offer could be made recived a call day before . Thank you for your comments on Feefo.

I am sorry the appliance arrived late and was damaged on the first delivery; I can see we arranged for another to be delivered 2 days later, and that my colleague was to call you following this to check the new machine arrived in good condition. I apologise for the fact this was not done.

I will contact you later this morning to offer my apologies.

Best regards,

Lauren Cumberpatch
Customer Services
7 Apr
Good
Service rating : Very happy with the service
Product : Great machine but I need a bigger capacity machine really!
7 Apr
Good
Good, clear communication (despite it being someone else who was receiving the goods); prompt arrival (a little before the stated time - which wasn't a problem in this case); helpful delivery people.
7 Apr
Excellent
very good communication and prompt delivery
6 Apr
Good
Service rating : easy ordering, delivery on time, very good service
Product : very pleased with this machine
6 Apr
Good
Just what was required Thank you for your comments on Feefo.

As we discussed previously, as part of our connection service, we do not cap off the hot water tap. I am sorry that you were not informed of the drip however.

I hope that you are satisfied with the outcome of our conversation, and if you would like to discuss anything further, please do not hesitate to contact me again.

Best regards,

Lauren Cumberpatch
Customer Services
5 Apr
Good
Service rating : Delivery stop on time and very helpful driver
Product : So far so good....some programmes take more time than I expected
5 Apr
Excellent
Your website is easy to use, your service is helpful. You kept me informed of progress. You did everything you said you would and you did it well and on time. So far as I am concerned your service is flawless. Really.
5 Apr
Good
Service rating : A good service
Product : Just what I wanted
4 Apr
Excellent
Delivery driver arrived early but rang me so i could get back to accept delivery, I thought that this was very courteous
3 Apr
Excellent
Service rating : Excellent customer service. product was well described and the delivery was excellent. Well done on all accounts.
Product : Well pleased with this washing machine.Easy to use controls and a lot quieter than my old washing machine. Thanks
3 Apr
Good
Service rating : good
Product : good
3 Apr
Good
Service rating : delivery men were very good and on time even had a call from them to say that they were about 30mins away
Product : good machine washes well and clothes come out nearly dry, i have beko found appliances to be good value and i also have a dish washer & freezer made by them
2 Apr
Good
Although the price was not the cheapest. The fact that it was delivered with a specific time slot, plus the old appliance removed was the reason I used the co op. All went as planned, with no long waiting for the delivery. It was a good service
2 Apr
Good
Service rating : I rang to query a price on Google as there seemed to be a discrepancy and although initially the advisor was a bit quick to tell me that the Co op didn't use the ad system he soon changed his mind once I gave him further IT info to the contrary at which point he then apologised and cut a further 10 GBP off the incorrect price of my purchase. I was then given a choice of times for my delivery of a Beko washing machine which was excellent as I was moving house that day and overall service including delivery was fantastic.
Product : Machine arrived in good condition and works well.
28 Mar
Excellent
Great no problems, straight forward. Very quick delivery considering we ordered on Sunday evening.
28 Mar
Excellent
Service rating : Prompt, reliable service. Delivery was well-scheduled and men were most helpful and pleasant
Product : Seems to be very good
27 Mar
Excellent
This is 3rd time used coop electrical. Always on time, very helpful, brilliant service. Products always readily available and well priced.
27 Mar
Good
Excellent Service
25 Mar
Good
Excellent time keeping and information.
24 Mar
Good
Service rating : The machine was delivered on time ,the lads unpacked it and took away all the packaging. Very polite and helpful. Very pl
eased
Product : We haven't used it a lot, but when we have it seems to work very well.
22 Mar
Good
Service rating : comparable in price
Product : cheap, cheerfl and does the job
21 Mar
Excellent
Very quick delivery. Brilliant service would definitely recommend
21 Mar
Good
Service rating : Easy odering well informed delivery schedule, turned up within 15 minutes of target hour
Product : Replacement for same model, satisfactory although previous failed unrepairedly within 5 years
21 Mar
Good
Service rating : Delivery was punctual with polite and helpful handlers I appreciated the e-mail the evening before letting me know time of delivery.
Product : I have only had my machine a couple of weeks so I can only rate as satisfied so far.
20 Mar
Excellent
Great experience all went smoothly
19 Mar
Excellent
Service rating : Delivery guys very friendly, obliging and on time.
Product : Beko WMB61431W 6Kg 1400 Spin Washing Machine.
Love this machine.
There are lots of positive reviews around the internet about this machine which helped me to make my decision.
Plenty of wash and spin choices with enough mix and match variations to suit anyone.
Quiet spin and spins at 1400rpm when using the fast 28 minute wash cycle which is something my old Hoover Optima wouldn't allow me to do.
Very satisfied with the machine.
18 Mar
Good
arrived on time, good communication throughout.
16 Mar
Good
1st class all the way through - have passed on my recommendation re standard of service.
16 Mar
Excellent
Good price and very quick and efficient delivery service.
15 Mar
Good
Letting me know within an hour of delivery was very useful.
The phone order was easy and quick.
15 Mar
Excellent
The service was excellent!! Really communicative and helpful!
14 Mar
Excellent
Service rating : The price was unbelievable saved over £100, need the delivery to be on a particular day, no problem just selected the day I wanted. the 1 hr time slot was perfect
Product : Always like Beko have other products, very simple but effective to use
14 Mar
Excellent
Service rating : fast and efficient
Product : very quite spin and ease of use
14 Mar
Excellent
The website was very easy to use. I got a great discount. The communication regarding delivery was superb and the item was delivered at exactly the time they said it would be. Overall a fantastic service and would not hesitate to use again.
14 Mar
Excellent
On time (in fact early), quick, polite & efficient!
14 Mar
Excellent
Service rating : Quick and easy to order. Appliance arrived bang on time! Thank you!!
Product : Wow, really quiet spin!
14 Mar
Good
the coop service is second to none the one hour slot is ace and the competion dont come any were near the service and i mean from the time you phone your order in great.
14 Mar
Excellent
A+
14 Mar
Excellent
Service rating : Super super!!
Product : I adore my Beko I even wash things that do not need washing. Incredible
purchase delivery excellent sales person GREAT!
Thank coop electrical
14 Mar
Excellent
Service rating : very efficient ordering and delivery.
Product : excellent. like a rolls royce compared to my old bendix washer
13 Mar
Excellent
Service rating : From initial ordering on line to actual delivery A+++
Product : Good choice of wash programmes without being complicated. We live in an open plan property and even on spin during the night it rarely disturbs/wakes us.
13 Mar
Excellent
Good quick service, very happy with the way delivery was organised
13 Mar
Excellent
wont find anyone better
12 Mar
Excellent
Service rating : Competitive price. Easy to order & efficient service. I was sent a text the night before delivery as well as email confirmation. Delivery was within the stated time.
Product : A gift for daughter who reports the appliance is working well. She seems pleased with it.
9 Mar
Good
Service rating : The delivery men were extremely prompt & very helpful
Product : Early days, but very happy so far
7 Mar
Good
Very good price and prompt delivery
7 Mar
Excellent
Excellent service thankyou
7 Mar
Good
Unfortunately delivery was delayed by about 8 hours due to van breakdown but kept well informed of progress by co-op and driver which was very good.
7 Mar
Good
Service rating : An excellent service,very impressed with delivery service, prompt and professional.
Product : Very pleased with my machine.
6 Mar
Good
Service rating : Good service at a good price
Product : Louder then I expected when spining.
6 Mar
Excellent
Service rating : Co-operative Electrical gives excellent service with super quick delivery
Product : Excellent value for money, very happy with Beko
6 Mar
Excellent
Service rating : Very quick and efficient
Product : Really good value
5 Mar
Good
Service rating : excellent feedback on delivery information .
Product : nice machine quiet and easy to use .
I'm pleased you felt the service regarding the delivery information was excellent.

As regard the connection service, our delivery teams have a checklist which they must adhere to. Unfortunately your washing machine required an extension on the waste pipe, which is a part we do not supply nor fit. The reason for this is that the delivery team would be liable if there was any fault with the extension. I'm sorry if this caused any inconvenience to you.

I can see that we have refunded the monies you paid for this service now as we weren't able to fulfil this, and if there is anything else you would like to discuss, please do not hesitate to contact us again.

Kind regards,

Lauren Cumberpatch
Customer Services
28 Feb
Excellent
Delivered on time , brilliant friendly service
15 Feb
Good
Polite service on the phone to place the order- very competatively priced- delivery service on time
15 Feb
Excellent
Excellent - delivered what they promised and more importantly when they promised it.
15 Feb
Excellent
The products I received from you are excellent and I can find no fault with them what so ever. Washing machine great, Television great.
The service I received was second to none and I found the whole process flowed very smoothly indeed. Great service all round. Pleasure doing business with a reliable source for a change. Thank you.
14 Feb
Good
Pleasant, business-like
14 Feb
Good
Delievery cannot fault it men delievered prompt even thou I did not fill in correct info online that their was no lift but 3 flights of stairs, they had no problem at all.Washing machine easy to follow programmes and temperature changes but overall a good buy, it is noisy and does shudder but defo is doing a good job, easy to clean too.
13 Feb
Excellent
Service rating : A Very good company with competitive prices. Super fast free delivery. Particularly like the timeslots so are not waiting all day for a delivery.

Highly recommended. Helpful delivery men too.
Product : Good value. Very pleased with the product.
13 Feb
Excellent
Service rating : Excellent service - delivered what they promised when they would - highly recommended
Product : Delivery drivers were first class
13 Feb
Excellent
Item delivered exactly when they said it would be. The delivery drivers were quick, professional and friendly. I would definately buy from co-operative again.
20 Dec 2012
Excellent
Excellent service and best delivery service
29 Nov 2012
Excellent
Very easy to order, good delivery time. The whole experience was simple.
29 Nov 2012
Excellent
Service rating : delivery person was exellent
Product : the delivery person was exellent
27 Nov 2012
Good
Service rating : Very prompt and efficient
Product : So far it has been great
27 Nov 2012
Good
Excellent price and delivery - delivery slot is a great idea. You are the leaders with that!
26 Nov 2012
Excellent
Great service, competitive prices. No complaints at all
30 Oct 2012
Excellent
Quick an efficient delivery
30 Oct 2012
Excellent
Service rating : easy to use website. easy to order.
Product : works well
28 Oct 2012
Excellent
Best price on the internet & free delivery.
26 Oct 2012
Excellent
Service rating : Excellent service and delivered my washing machine earlier than planned.
The only thing I could complain about is the fact you've put Mrs S instead of Mr S but the washers superb so I don't really care.
Product : Compared to the last heap of sh*t I bought (zanussi £200) which was swiftly returned due to it sounding like a jet taking off and only spinning when IT fealt like it I couldn't be happier with my beko, it's like trading your your lada in for a rolls royce...
24 Oct 2012
Excellent
Service rating : The delivery staff were very good. Our only concern is that we have now ordered 2 large domestic products from the Coop, partially because we liked the certainty of a 90 minute delivery slot and both appliances were allocated a delivery slot starting 7.00am. We found this too early and it made us wonder if there was any other time other than 7.00am
Product : We are very pleased with the washing machine
23 Oct 2012
Excellent
Service rating : great
Product : great
20 Oct 2012
Excellent
Service rating : Exremely good service, Goods arrived at the stated time.
Product : Very good washer. Would have preferred a hot and cold fill to shorten washing time but otherwise extremely good value and more than does its job
16 Oct 2012
Excellent
First class service from start to finish
4 Oct 2012
Good
Service rating : They came in the timespan as promised, I found the sales department helpful
Product : I bought a Beko fridge /freezer, and when the washing machine broke I bought a Beko also, it is not noisy and does not move much even when spinning at 1200rpm
Thank you for your feedback on feefo.

I am extremely sorry to hear of the problems you experienced with the connection of your washing machine. I can assure you that our claims team will deal with your complaint quickly and efficiently as soon as they receive the documentation from you. I have also informed our transport manager of the review and he will highlight this to the crew concerned.

If you need to contact me at any stage, please feel free to do so.

Kind Regards,

Simon Collins.
3 Oct 2012
Excellent
Service rating : Ordering was so simple and delivery was really fast so I wasn't without a new machine very long, thank you co-op
Product : Such a simple to operate machine, and very efficient !
3 Aug 2012
Excellent
Fabulous service
19 Jul 2012
Excellent
Service rating : Easy to order and great that you can choose a delivery day that suits you. Excellent
Product : Nice looking washing machine with plenty of washing options, great value for money
18 Jul 2012
Excellent
Service rating : excellent service and delivery men could.nt have been more helpfull
Product : great machine good value for the money the wife,s happy i.m happy
11 Jul 2012
Good
Service rating : I am a supporter of the cooperative movement, bank with cooperative bank, get my phone and internet from the phone coop and my energy from cooperative energy. It should be the obvious choice to buy my white goods also from the coop. Thankfully, you are both highly competitive and highly efficient. What more could I ask for?
Product : I would have rated this machine excellent for its performance but I was struck by information in the manual that states, roughly, that the machine has been built for a planned life of ten years and spares will only be stocked for that period. I went to the trouble of contacting Beko about this who passed me onto their 'service partner' who couldn't give me a decent answer.

To me this sounds rather like planned obsolescence of the worst kind and I deplore it, especially as I have just scrapped a thirty year old machine because I could finally find no more spares for it.
11 Jul 2012
Excellent
Service rating : Everything arrived as expected. The delivery and removal went smoothly. The appliances are as expected.
Product : quiet, timer function very useful.
10 Jul 2012
Excellent
Excellent and delivered in the given time
10 Jul 2012
Good
Ordering was very straightforward. The delivery was made so easy by the emails which were sent, we knew just where we were. Delivery men very cheerful and efficient. Excellent service, thank you.
10 Jul 2012
Excellent
Good communication. Delivery process and support helpful.
9 Jul 2012
Excellent
I have had products from you in past with no problems.
9 Jul 2012
Excellent
Service rating : Easy site - outstanding delivery men
I live at a difficult delivery point and have had trouble in the past with deliveries.
Feenix couriers were excellent - efficient, on time and no moaning - would use coop again just because of the delivery.
Product : Cheap - runs nice and quite
7 Jul 2012
Excellent
THE DELIVERY STAFF ARE THE MOST HELPFUL STAFF THAT I HAVE EVER MEET IN MY 30 +YEARS.
6 Jul 2012
Good
excellent service arrived on time by two very pleasant men - they even refused a cup of tea as they said that they wished to carry on. will use the co-op again
6 Jul 2012
Good
fantastic service and quick delivery
6 Jul 2012
Good
Easy to use
6 Jul 2012
Excellent
Simple on-line ordering system, excellent delivery system with 90 minutes slots, turned up on time, goods were factory fresh and all in manufacturer's packing.
Goods were un-packed in front of me and ample time to check for any transit damage, etc. Overall - excellent - will use again.
5 Jul 2012
Excellent
Service rating : Brilliant Service from Co-operative Electrical and Delivery Firm.
Product : This has to be the Best and Quietest Washing Machine we have ever had.
4 Jul 2012
Excellent
I found the service to be quick and efficient in all aspects of their service would definitely use them again. Well Done Co-operative.
4 Jul 2012
Excellent
Good friendly service and came within the scheduled time frame.
4 Jul 2012
Excellent
I have used the Co-operative Electrical before and have always found the service excellent, which is why I contacted them when my tenant's washing machine broke
3 Jul 2012
Good
Service rating : very pleased with service
Product : recipient was pleased with machine but have no feedback on its performance
3 Jul 2012
Excellent
Service rating : V good
Product : Best washing machine I,v ever had !
3 Jul 2012
Excellent
It was really easy to order and the service was fantastic. I knew when my delivery was arriving and they were early, you really don't get any better sevice than this!!
3 Jul 2012
Good
Service rating : You run an excellent service
Product : Would like a 1600 spin that's all.
3 Jul 2012
Good
Service rating : Not so much the shopping experience but the installation (which was refunded). The installers would not install. Make sure you check you meet requirements for this.
Product : Seems to be a good purchase
3 Jul 2012
Excellent
The delivery guys were great and on time, product was perfect.
2 Jul 2012
Excellent
Service rating : Fantastic service
Product : only a couple of weeks but so far, so good.
2 Jul 2012
Excellent
Service rating : Fast response and helpful communications regarding time of delivery
Product : Early days yet but good strong build, very quiet and with choice of 3 spin speeds it seems to be an excellent choice for someone living alone.
2 Jul 2012
Excellent
Service rating : A no problem, efficient service, with prompt delivery.
Product : So far fully satisfied, easy to install, quiet and cleans & spins well.
2 Jul 2012
Excellent
Service rating : Brilliant service quick delivery :-)
Product : Great product brilliant value :-)
2 Jul 2012
Good
delivery time perfect. Thank you for your feedback on feefo.

I am very concerned to hear that our delivery crew were not aware of how to level your washing machine. All our teams have been through a comprehensive training programme on installations, and should be aware of such a basic requirement to the process. I will have our transport manager contact the crew concerned and check their understanding of the installation procedure. I will also ask our customer service team to contact you to discuss this further.

Once again I am sorry for the inconvenience you were put to and I assure you this is not our usual level of service.

Kind Regards,

Simon Collins.
2 Jul 2012
Excellent
order accepted and delivery comlpeted well within time limits
2 Jul 2012
Good
Service rating : On time delivery - 1hr 30min slot
cheerful workers
Product : only used a few times
29 Jun 2012
Excellent
Service rating : so easy to order payment took straight away and email every step of the way will use again
Product : very quite tell you how long left fantastic all round
28 Jun 2012
Excellent
Service rating : I was fully happy with the service provided by Co-operative Electrical.
Product : At present I am pleased with it's operation but still have quite a bit to check out.
27 Jun 2012
Excellent
Service rating : as below
Product : totally delighted you will be our first call for any future electricals
27 Jun 2012
Excellent
Service rating : they where very helpfull
Product : the washing machine is very good
27 Jun 2012
Good
Service rating : Great
Product : Good
27 Jun 2012
Excellent
very good service arrived when they said it would no problems
27 Jun 2012
Excellent
Service rating : We were surprised at the cost as the Co-Operative is generally more expensive than other outlets. We were kept informed of exactly what was happening including a phone call with 20 minutes notice to tell us they were running ahead of schedule and asking if that was ok. Delivery men from Yorkshire very courteous and helpful bringing in my appliance via my preferred entrance as opposed to the closest which did prove easier for myself and them both, but they didn't know this and had no issue in meeting my request.
Product : Good or Excellent as far as washing machines go, the spinner could spin a little dryer as all laundry unless very light materials need a second spin.
27 Jun 2012
Excellent
Fast,efficient service.Great prices.
26 Jun 2012
Excellent
Service rating : Ordering was easy. Delivery was efficient and timely.
Product : The machine is exactly what I wanted.
Thank you for your comments on feefo.

I am very pleased you found the ordering and delivery processes easy and efficient. I am concerned to hear however, that you had problems with a leaking connection. I will have our transport manager bring this to the attention of the crew who attended your property and I will have our customer service team contact you to obtain more detail on this issue.

Kind Regards,

Simon Collins.
26 Jun 2012
Good
Great service but delivery - though on time was a little late in the day
26 Jun 2012
Good
Service rating : Informative, punctual & curteous
Product : Happy with performance of machine
26 Jun 2012
Good
Next day delivery-excellent
25 Jun 2012
Excellent
Would have given higher rating if it wasn't for the poor Co-operative Electrical customer service. Luckily, the Co-operative Customer Relations made up for it.
25 Jun 2012
Excellent
excellent service from order to delivery
25 Jun 2012
Good
Service rating : Item delivered within time slot by helpful crew who unpacked it and took the packing away with them.
Product : Pleased with machine but although listed as same drum size as previous model does not take as large a load. Very vesatile on wash options.
25 Jun 2012
Good
Service rating : Kept me informed, answered queries promptly. One issue - not a prob for me but might be for some - they delivered before the set time.
Product : I like it but there are a couple of things Beko could improve - Compared with many these days the paper 'manual' is very good but I would like a bit more detail in the description of the washes [number of rinses for one thing] and on the 'programme and consumption table' p22 I would like the time the programmes take [or the range where it varies] as mine shows a longer time for the Cottons wash than the ECO-cottons wash and I'm still trying to find out if this is a fault or normal. The first response from Beko to my querie about this was quick but didn't answer my question - a rephrased one has brought no response in over a week.
25 Jun 2012
Excellent
Pleased with the service
24 Jun 2012
Excellent
Service rating : efficient and quick
Product : Good quality machine and was a reasonable price
24 Jun 2012
Excellent
Service totaly satsfactoy
23 Jun 2012
Excellent
Excellent service would use them again and deffinatley recommend it to others!
22 Jun 2012
Excellent
Service rating : easy to contact, speedy and safe delivery, great staff.good prices
Product : just what i needed
22 Jun 2012
Good
Service rating : Would have been excelent if it was not for delivery. Called on home number even thouhg mobile supplied, found the address but had query, and because of the above, kept waiting until midday, even though the slot was 7.30-9.30. Otherwise all good.
Product : It seems fine, too early to tell yet, but tenants happy with it.
22 Jun 2012
Excellent
Excellent
22 Jun 2012
Excellent
Very Happy with washer
22 Jun 2012
Excellent
the service was easy to use and appliance was delivered on time. much better service than most stores.
22 Jun 2012
Excellent
very pleased ease of ordering
22 Jun 2012
Excellent
Service rating : have used before and will definitely use again
Product : very pleased with this washer and the fast wash cycle is excellent for lightly soiled fabrics
22 Jun 2012
Excellent
Service rating : Easy ordering and up to the minute information on the delivery - a first class service.
Product : Easy to use and reliable product.
21 Jun 2012
Good
Service rating : The price was competitive, communication was excellent and delivery was actually earlier than the 90 minute slot advised - the driver waited for me to get home as I wasn't expecting him to be so early.
Product : Washing machine seems good, a little noisier than my last one but it was half the price. Clothes come out clean and range of programmes offered is still more than enough.
21 Jun 2012
Excellent
Shame the installation isn't cheaper, but good otherwise
21 Jun 2012
Good
Service rating : Fast response and decent price. Particularly approved of the carrier service, rang to give a time slot and were prompt and friendly.
Product : Still working out combinations of water temp and fast spin... Haven't quite figured out how to get my exact washing needs yet. Expect it to be excellent by the time I do.
20 Jun 2012
Excellent
Service rating : Good products at a good price. Exceptional delivery (Although a 7.15 delivery is early for wrinklies like me to be out of bed!!).
(I bought a Beko tumble dryer from Co-op a few years ago, that has been great, too)
Product : An excellent machine at a good price. Bought for its 45cm depth. It is early days, but delighted so far.
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