Delonghi EC820 Pump Espresso Coffee Maker in Black & Silver

  • In Stock
  • FREE Rapid Delivery available
  • Power (watts): 1450 watts
  • Water Capacity (litres): 1 litres
  • Bar Pressure (bar): 15 bar
  • Coffee Type: Ground & ESE Pods
Normal Price £249.99 £169.99 You Save £80.00

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Product Information for the DEL-COF-EC820-BK

The De'Longhi EC820 Espresso & Cappuccino Maker in Black Gloss & Stainless Steel is a premium Coffee Machine with a professional 15 bar pressure.

The EC820 is a pump machine, which is the most traditional and well known way to make Barista style Espressos and Cappuccinos using ground coffee. This machine can also be used with Easy Serving Espresso (ESE) pods for added versatility.

The Rapid Espresso Thermoblock heating system makes this machine ready to use in just 40 seconds whilst the self-priming system means the machine is always ready for use. The adjustable Cappuccino system mixes steam, air and milk, producing a rich, creamy froth for great Cappuccino.

Additional features include on/off switch and stand-by switch with indicator light, removable water reservoir, removable drip tray with water level indicator, anti-drip system and a class A+ energy saving function.

Key Features

  • Product Code DEL-COF-EC820-BK
Depth (mm) 305 mm
Height (mm) 320 mm
Width (mm) 275 mm
Bar Pressure (bar)
15 bar
Coffee Type Ground & ESE Pods
Colour Black & Silver
Cup Warmer
Yes
Guarantee 1 Year
Power (watts) 1450 watts
Water Capacity (litres) 1 litres
Weight (kg) 5.4 kg

0% of customers liked this product (1 reviews)

Posted1RatingCustomer CommentVendor Comment
 
30 Apr
Good
Service rating : Placing the order was fine. Organising a delivery time was not. This is what happened.
I was given a delivery day but no time. In fact i was able to be home all that day except for one hour. I contacted the email support line to ask for that time to be avoided, got no reply, went on online the day before the delivery to learn that apparently I would be sent an email after 7pm letting me know what time the delivery would be made. I got no email, so I rang up the support phone number and was told that the email after 7 pm only applied to large white goods, not to coffee machines.I then asked the person on the phone if he could contact the delivery company to ask them to avoid the hour when I had to go to the dentist. He said he was not able to contact the delivery company, so I should keep my fingers crossed and ask my neighbour to look out for the delivery. Guess what time the delivery was made!
These days, deliveries (not just from your company) seem to be optimised for the convenience of the delivery company. Whilst I appreciate their logistical problems, there are not many people who can promise to stay home for a complete day!
Product : The machine is easy to use once you have worked it out. It would help if the instructions, which are mostly just pictures, had a few more words to accompany them.
Thank you for your comments on Feefo.

I am sorry to hear you felt the delivery service was less than satisfactory. Our courier, DPD, give a 60 minute time slot which is sent via text message and / or email on the morning of the delivery; this will also give an option to rearrange the delivery date if the time is inconvenient.

I have tried to contact you by telephone this morning to confirm whether you received this time slot email but the call went to answerphone. If this was not the case, I am truly sorry.

I appreciate the inconvenience this has no doubt caused you, and your comments have been duly noted.

If there is anything further you would like to discuss, please do not hesitate to contact me.

Best regards,

Lauren Cumberpatch
Customer Services
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